Most businesses now rely on the internet to communicate with customers and clients, distribute their products and services, and cut costs. But while e-commerce offers a multitude of benefits for consumers and corporations alike, it also presents a new set of risks that companies must protect against. Here are six steps you can take to protect your business.
Choose a Reliable Hosting Company
When choosing a host, make sure to use hosting companies with good reviews from past satisfied customers. You will want affordable prices as well as excellent customer support so if any problems arise they are solved quickly. A company with servers in many different geographic locations will give your website higher speeds for visitors from all over. Also choose one who uses security measures such as daily backups, firewalls, and properly written scripts/code.
Take things a step further by making sure your antivirus is up to date as well as any other protection software you use on your computer. Ensure that all passwords used for signing in to websites are strong and different from one another. For example, using both uppercase and lowercase letters as well as numbers is the best practice when creating passwords. This will help protect against hackers who try “brute force” techniques by entering website login information until it works. You should also keep all your software up to date as well as any other devices you use such as smartphones, tablets, and laptops.
Hire An E-commerce Lawyer
If you plan on selling products and accepting credit cards on your website, an e-commerce lawyer can help you best understand the laws that apply to your business. The lawyers at revisionlegal.com explain that the right lawyer can help you in creating and implementing a data breach response plan. Also, there are various state and federal regulations that govern how credit card transactions should be conducted. You must also work with a lawyer to ensure proper handling of customer data such as email addresses so it is not used in any way by third parties for marketing purposes unless the consumer has agreed to have their information used this way.
Use a Secure Payment Gateway
Any business that collects credit card data through their e-commerce transaction needs to use a secure payment gateway website such as PayPal or Google Wallet which encrypts credit card information before sending it over the Internet to be processed. Your customers will appreciate this security measure and know they can shop with confidence from your website knowing their data will remain safe from hackers trying to steal the information.
Make Sure Your Website Address is Secure
When you are entering the URL of your website into the address bar, look to make sure it begins with “https” which means the connection is secure. If not, your information could be compromised as you enter it. Also, make sure any forms on your website that ask for personal or financial information have the lock icon next to them indicating they are SSL encrypted. You can also put this icon beside password fields on any form to help assure site visitors that their passwords and personal data are safe if they choose to submit them through that form.
Train Employees on Proper Ecommerce Security
Once you have taken steps to protect your online business, be sure all employees who have access to your website passwords or payment processor information knows what they are and how important it is to keep them secure. Also, make sure all employees know never to give out any financial or account information over the phone unless they initiated the call. Make sure all computer screens are in public view so other people can’t see passwords or sensitive info if someone else is using the computer.
Conduct Regular Risk Assessments
Keeping security measures current for your e-commerce site ensures hackers are always playing “catch up” trying to get past additional security that has been implemented since their previous hack attempts. Conducting regular risk assessments will help you understand what your vulnerabilities are and where to focus security efforts for the best protection of your online business.
Business owners must do everything they can to protect the security of their business and its website as well as all employees and customers. Following these simple methods of security will provide the best protection available to ensure your online business remains successful. By incorporating all of these suggestions into your e-commerce business model, you will create an added layer of protection for your website.