PII_EMAIL Error FIX

Fix [pii_email_e6685ca0de00abf1e4d5] Easily | 7 Proven Methods

pii_email_e6685ca0de00abf1e4d5pii_email_e6685ca0de00abf1e4d5

We are providing solution to different types problems which you face while using Outlook. Previously we have discussed about [pii_email_c1646d6cd617ef1be6ab]  [pii_email_37f47c404649338129d6]  error which you might receive while using Outlook. In those articles we discussed about the meaning and causes for the error and also how can you solve the issue. In today’s article we will discuss about [pii_email_e6685ca0de00abf1e4d5]. We will share everything about [pii_email_e6685ca0de00abf1e4d5] that you should know.

What is [pii_email_e6685ca0de00abf1e4d5] and how does this happen?

Unlink the [pii_email_c742a940ba384394925d] error where the particular reason for this was unknown, we know the particular reason for [pii_email_e6685ca0de00abf1e4d5] error.

Like  [pii_email_be5f33dbc1906d2b5336] which was caused by using the incompatible version of  Outlook pii_email_e6685ca0de00abf1e4d5 error because Outlook has stop functioning. Though it is the main reason for this error, its not always the case sometimes due to misconfiguration of SMTP can also lead to this [pii_email_e6685ca0de00abf1e4d5] error like [pii_email_37f47c404649338129d6]. Below we have mentioned other reasons for pii_email_e6685ca0de00abf1e4d5 error.

  • There was conflict between Outlook and other running applications
  • Your MS Outlook application is outdated and needs updating.
  • Your Operating System (OS) is incompatible with your MS Outlook application.
  • Using multiple accounts in Outlook.
  • Using corrupted accounts in Outlook.
  • Your MS Outlook application files are corrupted.
  • You misconfigured your Outlook settings and changed the default settings wrongly.
  • You are using the third party version or pirated version of Outlook.

How to solve [pii_email_e6685ca0de00abf1e4d5] Outlook Error?

As you can see the causes for pii_email_e6685ca0de00abf1e4d5 is similar to most of the other pii_email problem so the solution for this is also similar to other problems. The error code looks like very complicated technical term but it is not actually. No matter how the error code looks like the solution for this error ranges from very easy to little bit easy. As we said earlier there is not any particular reason for error code [pii_email_e6685ca0de00abf1e4d5] in Microsoft Outlook, there is not particular solution for this as well. So we will share the list of possible solutions and the solutions that worked for most of our readers.

Solution 1: Check for SMTP configuration

Like [pii_email_37f47c404649338129d6]  if there is some some problem with your SMTP configuration then you will receive the [pii_email_e6685ca0de00abf1e4d5] problem. Port number, email, username, password comes under the SMTP configuration. Follow the steps below to make sure there is no issue with the SMTP.

  1. Go to the Control panel and change the view by to “large category
  2. Select the “Mail” from your Control panel

    pii_email_e6685ca0de00abf1e4d5
    Control Panel

  3. After clicking on Mail a popup screen will appear, in that screen click on “E-Mail accounts“.
  4. There you will see all of the email accounts. Double click on any of the email address.
    Note: If you see multiple email address in the popup screen you should delete the duplicate accounts or multiple account because this is also one of the main reason for [pii_email_e6685ca0de00abf1e4d5]
  5. After double clicking on the Email accounts click on “more setting
    pii_email_e6685ca0de00abf1e4d5
    Email Setting

    “.

  6. If the SMTP server that  you are using uses username and Password Check on “My server requires authentication” and enter the username and password for the SMTP server else skip this step.
  7. Then Go to Advance tab and check for the IMAP and SMTP port numbers. Below I have mentioned the default IMAP and SMTP server port number. If you are not sure which port the server uses. Its better to ask with server administrator or enter the following port number as a demo.
    IMAP: 993
    SMTP: 465

Once you have checked and configured all of the SMTP configuration go back and check whether you are still seeing the [pii_email_e6685ca0de00abf1e4d5]  error or not. If you are still seeing the problem then move on to the next solution. If you are seeing different pii_email errors then search for the error code in our website. We probably have published about that as well. If you can’t find the error then simply comment down below we will publish on how to solve that problem as soon as we view the article.

Solution 2: Use the Auto Repair Tool

As most of the Outlook users were reporting different types of errors like [pii_email_37f47c404649338129d6] ,  [pii_email_be5f33dbc1906d2b5336] Microsoft Outlook has created different tools to automatically detect and solve the error. Among those tools Microsoft Office Auto Repair tool is one. We will discuss about the another tool in solution number 2 if this tool doesn’t solve the problem for you.

If you are wondering how to access this tool and how to use this tool then follow the steps below:

Note: The tutorial is made for Windows 10 for Windows 7 the procedures are different. To find the procedure for other version of Windows you can go to this link.

  1. Right-click the Start button pii_email_e6685ca0de00abf1e4d5 of your computer, and select Apps and Features
    pii_email_e6685ca0de00abf1e4d5
    Start menu

    .

  2. Select Microsoft Office Outlook, and select Modify.
  3. Depending if the installation folder of the application is Click-to-run or MSI-based install, you’ll see the following options to proceed with the repair. Follow the steps for your installation type.

Click-to-run

In the window How would you like to repair your Office Programs, select Online Repair > Repair to make sure everything gets fixed. (The faster Quick Repair option is also available, but it only detects and then replaces corrupted files.)

MSI-based

In Change your installation, select Repair and then click Continue.

Now follow the onscreen instruction and once the repair process is finished check your Outlook whether you are still viewing [pii_email_e6685ca0de00abf1e4d5] error or not. If you are still seeing this error then move to solution 3 where we will another tool by Microsoft to solve the error.

Solution 3: Microsoft SCANPST.exe

SCANPST.exe is the second application created by Microsoft to solve most of the problem of Office package you can use this app like you used the Microsoft Auto Repair Tool.  If you are wondering how to use SCANPST.exe to solve the [pii_email_e6685ca0de00abf1e4d5] error then follow the steps below:

  1. Open My computer.
  2. Go to Program Files > Microsoft Office > Office{your version} (you will see like Office14, Office 18 and so on.)
  3. Search for SCANPST.exe in the folder, and run it as administrator.
  4. Once you have opened the application . Click on Browse and select PST file that is corrupted.
  5. Once you have selected the corrupted PST file hit on “Start”. You can also create backup of the file using this tool.

[pii_email_e6685ca0de00abf1e4d5]

Once you have repaired the damaged PST files, check whether you still have [pii_email_e6685ca0de00abf1e4d5] error or not. If you are still seeing the error then follow the more solutions mentioned below.

Solution 4: Check For Outlook Version

There may be chance that [pii_email_e6685ca0de00abf1e4d5] is caused by the error during the installation that means the installation process may have skipped some of the steps during installation because your desktop version is incompatible with the Outlook version you are installing. So first make sure you are using the compatible version of Outlook. To check the outlook version follow the steps mentioned below.

  1. Open Microsoft Outlook in your desktop.
  2. On the Help menu, select About Microsoft Office Outlook.

On the About section you will see the version of your outlook.

[pii_email_e6685ca0de00abf1e4d5]After checking the version of the Outlook from Outlook application in your desktop go to this link, and check whether you are running the compatible version of Outlook in your desktop or not . If it is not compatible then uninstall the Outlook and install the compatible version of Outlook.  This should fix your problem of [pii_email_e6685ca0de00abf1e4d5].

If even you are running the compatible version of Outlook we suggest uninstalling and reinstalling the application by downloading it again from Microsoft official website because the version of Outlook you have installed can also be the pirated copy or downloaded from 3-rd part website. If that’s the case then its obvious to receive [pii_email_e6685ca0de00abf1e4d5] error.

Solution 5: Network Related Issues

Network issues are fairly common reasons for different errors on your computer. Microsoft Outlook is no exception. Network issues might be the reason why you are getting the [pii_email_e6685ca0de00abf1e4d5] error. Some common network issues are:

  • You have a slow internet connection.
  • Your Internet Service Provider(ISP) or Government is blocking Outlook’s IP address.

The solutions to these problems are:

  1. If you have a slow internet connection, you should try contacting your ISP regarding that matter. You can also try restarting your router and see if it fixes your connection problem and therefore the [pii_email_e6685ca0de00abf1e4d5] error.
  2. Use a Virtual Private Network(VPN) or Proxy service:

Your Internet Service Provider(ISP) might have blocked access to Outlook servers due to some reason. Depending on the place you live, this might be the reason why you are getting the [pii_email_e6685ca0de00abf1e4d5] error. You can use a Virtual Private Network(VPN) service to fix this problem. Use a trusted VPN service to change your IP and gain unblocked access to Outlook. Alternatively, if you have access to proxy service, you can also use proxy IP to access the servers.

When choosing a VPN or Proxy service be sure to choose a trusted and secure service. It is suggested that you go for a premium VPN subscription instead of free VPNs as they are less secure and less effective. If this doesn’t fix your problem, then you should consider the next solution step.

Solution 6: Reinstall Microsoft Outlook

If following all of the steps mentioned above doesn’t work for you then there is high chance that the Microsoft Outlook you are using is not the official one or is the pirated one so its giving [pii_email_e6685ca0de00abf1e4d5]. If you are not sure whether the application is from official package or not then delete the application and download the application from Microsoft page and reinstall the Outlook.

Follow the steps below to reinstall the Microsoft Outlook

  1. Go to the program and features on your Control Panel
  2. Double Click on Office 365 (Microsoft Outlook is present in the Office 365 or any other Microsoft Office that you have installed in your desktop)
  3. Follow the on screen steps.
  4. Install the application again by downloading the latest version from Microsoft Office official website
  5. Create new account and add to Microsoft Office
  6. Check whether you can still see [pii_email_e6685ca0de00abf1e4d5] or not.

Solution 7: Open in browser

We don’t consider it as a solution but it is a great alternative way to solve [pii_email_e6685ca0de00abf1e4d5]. Even after reinstalling the Outlook you are still viewing [pii_email_e6685ca0de00abf1e4d5] means your Desktop version is not compatible with the Outlook you are using. Its’ possible that none of the Outlook version is compatible with your desktop. You can check whether your windows version is compatible or not by going to this link, If you find the suitable version of Outlook you can install that Office package.

If you still can’t find the suitable version then its better to open Outlook in your browser by going to Outlook official website. Open the website and enter your email and password and login.

Final Words

Hope we were able to solve pii_email_e6685ca0de00abf1e4d5 error for you. If you have any others problem that you are facing or unable to solve then let us know we will try to help you like the way we helped you on solving pii_email_e6685ca0de00abf1e4d5 error.

ABHIYAN
the authorABHIYAN
Abhiyan Chhetri is a cybersecurity journalist with a passion for covering latest happenings in cyber security and tech world. In addition to being the founder of this website, Abhiyan is also into gaming, reading and investigative journalism.

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