Whether you are an enterprise or a small business, you can’t ignore the need for constant and clear inbound and outbound communication. This type of communication only leads to success, stability, and sustenance of a business in today’s cut-throat world. The more comprehensive would be the communication, the higher would be the chances of success.To establish a growth-driven communication, you have to choose the best business phone system.
Now, when it comes to choosing a phone system for your business, you need to ponder little harder over certain key points like how flexible is the phone system, does it demands high upfront investment, does it comes with easy maintenance or not, can it be a helping hand in all situations, and how user-friendly it is. Striking a balance between all these factors before reaching the final conclusion is more than imperative.
What are some of the key business phone system options available for you?
Before anything else, understanding the key options available is the first thing that you should do. So, here we go –
- Traditional PSTN-based phone system – Commonly known as landline phones, the PSTN-based phone system transmits voice signals over the copper-wire based telephony system and consumes tons of efforts and investments at the name of set-up and maintenance.
- VoIP-based phone system – In the wake of technology, telephony changed its course of action and started using the internet for voice transmission. This type of telephony is known as VoIP or Voice over Internet Protocol. There are various other deployment types for VoIP-based phone systems.
⮚ On-premise phone system – In this deployment type, the business will bear the system set-up and maintenance cost on its own. Only a VoIP package will be availed to initiate the communication. It usually demands a high upfront investment. That is why it is not everyone’s cup of tea.
⮚ Hosted/cloud-based phone system – The second deployment type is a hosted or cloud-based phone system. This deployment type offers you an online number which is ready-to-use from the very moment you purchase it as all the telephony components are already deployed in cloud space by the service provider. During this pandemic, many companies have started using software for virtual call center and have given permanent work from home to their staff. It is a kind of software that is also based on the cloud.
Cloud-based phone system- The best choice that any business can ever make
Once we take the above-mentioned key-factors into consideration, we can easily conclude that a cloud-based business phone system is the right choice that any business can ever make. Powered by AI, cloud telephony is the latest innovation that has changed the face of business communication in all respects.
Here is why we declare a cloud-based phone system the best choice for you:
You are not overburdened by the set-up cost
Whenever we talk about taking the right business resources on board, cost and expenses in the task remain of our prime importance. To taste success, it is very important that every business should get such resources that demand fewer upfront investments and give maximum ROI. Cloud telephony has emerged as a clear winner at this front.
It ditches the traditional way of voice signal transmission and uses an internet connection for this.
Alongside, cloud telephony takes everything related to telephony over the cloud. Hence, you need not be worried about the set-up costing and equipment purchasing. Your monthly VoIP subscription also includes regular maintenance and updates. All these factors reduce the set-up cost burden to a great extent and help a business to increase the ROI by manifolds.
It brings unified communication at your doorsteps
With the change in time, businesses and customers have changed the way to communicate. Now, telecommunication is not the only way to communicate. There are emails, SMS, voicemail, and live chat system that allows a person to communicate with others. Your online phone number comes with in-built unified communication capabilities and allows you to communicate in every possible manner.
There is no device dependency
You can operate your online phone number from any of the data-driven devices like laptops, PCs, mobile phones, and tablets, which is not the case with the PSTN-based phone system. This independence improves your agility and viability by all means.
You get a lot of special numbers
With cloud telephony, you get tons of high-end phone numbers like local, international, vanity, and toll-free phone numbers. All these different types of phone numbers help a business to leave its long-lasting impression on customers’ heart and global markets.
While a local phone number allows you to create a local presence of a global business, a toll-free phone number is an ideal way to achieve high customer satisfaction.
Before we wrap up
Communication is the key to business success, and you need to get the right phone system to have empowered business communication. Seeing the technological advancements and all-inclusive assistance, we can easily conclude that a cloud-based phone system is the best business phone system. Once installed, it will set you free from all the communication hassles.