IRS Phone Number: Customer Service and Human Help Options

The primary IRS number is 800-829-1040. However, it’s not the only IRS number that you can dial for assistance or talk to someone live. Below is a list of alternative IRS number to call to reach those who you require.

We’ve also added hyperlinks to our articles on a variety of subjects, which could help you avoid a phone call.

How do I contact IRS customer service

You are welcome to dial for the official IRS phone number (Monday through Friday from 7 a.m. until 7 p.m. local time). The IRS’s average telephone wait time of 13 minutes in the filing period (January until April) and 19 minutes during off-season (May to December). The call volume could be more frequent on Tuesdays and Mondays and in the days leading up to when it comes to the date of the tax due.

If you’re looking for answers about one of the subjects listed below, these less well-known IRS telephone numbers can assist you faster.

Other ways to get in touch with an actual IRS representative. IRS

Try these local options to get assistance.

Go to your nearest IRS office

The IRS runs Local Taxpayer Assistance Center offices, TACs, across every state. For their addresses and telephone numbers, simply click your state in the list of Taxpayer Assistance offices. It is not possible to just walk into the local IRS office at any time. You must make an appointment. The IRS number is 844-545-5640.

Call toll-free Taxpayer Advocate Service

is an independent, non-profit organization within the IRS that can assist people who have tax issues that they cannot solve by themselves. Each state has at least a locally-based Taxpayer Advocate Service center that is separate from their office of the local IRS Office and is accountable directly to the federal Taxpayer Advocate Service. It is possible to find the local address and contact numbers for each state’s local Taxpayer Advocate Service office here..

Before calling, you must know

If you’re placed on the line with an IRS phone assistor You’ll be required to confirm your identity in order to proceed. Be sure to have these details in your phone before calling:

• Social Security number, also known as ITIN.
• Birth date.
• Status of filing.
• The tax return for the prior year and the return you’re looking for.
• Anything IRS communication that you’ve had received (via email or Online account).

In the event that you’re calling on behalf another person, or someone who’s deceased or has passed away, you’ll need some additional information along with the items above such as written or verbal authorization or a valid Form 8821 (or Form 2848), as well as other relevant documents like the death certificate or a court order. [1]

State tax department phone numbers

If it’s a tax-related state issue that you need assistance with, click to view the phone numbers for tax departments of the state.

State tax department phone numbers

Be on the lookout for IRS scams on the phone

You are able to dial any IRS phone number you like however the IRS won’t call you often. It makes most calls and demands for payment via regular mail through the U.S. Postal Service. In certain situations, the agency may visit the business or home of a person at the time:

• Taxpayers have an unpaid tax bill.
• To secure a delinquent tax return.
• To secure a delinquent employment tax payment.
• A business to tour in the course the IRS investigation or as part of criminal investigation.

Beware of tax fraud. The IRS is not:

• Contact us to request payment.
• Contact you by text, email or social media.
• You can pay the tax bill using gift cards, prepaid cards and wire transfer.
• Make threats to contact the police or immigration officers, or any others to have you arrested.
• Refuse your driver’s license or business license as well as your immigration status.