PII_EMAIL Error FIXSolve Errors

Fix [pii_email_be5f33dbc1906d2b5336] Easily | 6 Steps to Fix the error

Pii_email error

No Doubt Microsoft Outlook is one of the famous email client for individual as well as industries. But using Outlook is not easy as it gives lots of error frequently. Previously in our website we have discussed about [pii_email_37f47c404649338129d6]  which was error caused by the SMTP configuration error.  Today in this article we will discuss about another Outlook error [pii_email_be5f33dbc1906d2b5336] .

What is [pii_email_be5f33dbc1906d2b5336]  and What causes it?

[pii_email_be5f33dbc1906d2b5336] is the error you receive mostly when the Outlook version you are using in your computer or desktop is not compatible with the version of you windows or computer. If you are wondering what the pii_email_be5f33dbc1906d2b5336 causes then it will block or prevent you from sending or receiving emails from your Outlook. Some other causes for [pii_email_be5f33dbc1906d2b5336]  are as follows:

  1. Broken Outlook Application
  2. Incompatible version of Outlook
  3. Outlook is downloaded from 3rd party website or Pirated Version of Outlook
  4. Use of Duplicate Outlook account
  5. Use of Multiple Outlook account
  6. The user profile is corrupted
  7. Email is blocked by Antivirus or Firewall

How to solve [pii_email_be5f33dbc1906d2b5336]

Now that you know the different causes for pii_email_be5f33dbc1906d2b5336 we will discuss on different solutions for solving the problem. After following each of the solutions mentioned below you will be able to fix the pii_email_be5f33dbc1906d2b5336 problem.  We will try to explain each steps as deeply as possible but if you still feel confusion in certain steps then simply comment down below, we will try out best to solve the problem for you.

Solution 1: Check and delete the Duplicate accounts

As you know [pii_email_be5f33dbc1906d2b5336] is caused by duplicate account or multiple accounts, so checking for it and deleting it should be the first step to solve the problem. Follow the steps below to find out how to check and delete the duplicate accounts.

  1. Go to the Control panel in your computer and change the view by to “large category
  2. Then search for something called “Mail” and click on it.
    Mail Control Panel
  3. You will see a popup screen after clicking on “Mail”, On the popup screen click on “E-Mail accounts
  4. There you will see all the list of Outlook accounts saved in your desktop. Simply look for duplicate accounts and multiple accounts. If you find out any of them simply select it and click on “Remove” button.
    Email Account

    We suggest you to delete all the accounts saved in the Microsoft Outlook and add only one account. If deleting all the accounts and re-adding them  doesn’t work then move to the next solution to solve [pii_email_be5f33dbc1906d2b5336].

Solution 2: Checker For Device Compatibility 

Another main reason for [pii_email_be5f33dbc1906d2b5336] is the incompatible version of Outlook. So its best to check whether the version of outlook we are using is compatible with the version of Desktop we are using. Checking whether your device is compatible or not is pretty much easy. Just follow the steps below.

  1. Open Microsoft Outlook in your desktop.
  2. On the Help menu, select About Microsoft Office Outlook.

On the About section you will see the version of your outlook.

Outlook Version
After finding the version of the Outlook go to this link, And check whether the version of Outlook you are running in your computer is compatible with your computer version. If it is not compatible then uninstall the Outlook and install the compatible version of Outlook.  This should fix your problem of [pii_email_be5f33dbc1906d2b5336].

If you are running the compatible version of Outlook then you should now move on to the next part of solution.

Solution 3: Use SCANPST.exe

If you read out [pii_email_37f47c404649338129d6] article then you probably know about what is SCANPST.exe. If you haven’t read then don’t worry we will explain it here as well. SCANPST.exe is the application made by Microsoft to fix different types of Outlook error. This is the most used tool to solve most of the pii_email errors of Microsoft Outlook. We will explain about more errors and provide their solution in our future articles. So, if you are facing different errors then keep visiting we will post all of them soon.

To use the SCANPST.exe and solve the pii_email_be5f33dbc1906d2b5336 error follow the steps mentioned below:

  1. Open My computer in your desktop.
  2. Navigate to Program Files > Microsoft Office > Office{your version} (you will see like Office14, Office 18 and so on.)
  3. In the Folder search for SCANPST.exe , and run it as administrator.
  4. Once you have opened the application . Click on Browse and select PST file that is corrupted.
  5. Once you have selected the corrupted PST file hit on “Start”
  6. If you want to keep backup of the PST file then click on “Make backup of scanned file before repairing” and select the location where you want to save the backupfile.

After repairing the damaged PST files, check whether you still have [pii_email_be5f33dbc1906d2b5336] error or not. If the error is no longer there then, enjoy using the Microsoft Outlook without any issue. And you have known that you received pii_email_be5f33dbc1906d2b5336 because of the corrupted file of the PST.

Solution 4: Check for Antivirus Firewall rules

If repairing the PST files also doesn’t solve the error then you should probably check for the antivirus and windows defender firewall rules.

If you have installed Microsoft Outlook from pirated websites then no doubt the application is either broken or antivirus is preventing you from running the application. Make sure you have downloaded the application form the official Microsoft website. If your friend or someone else has installed the application in your computer then make sure to ask them whether the application is from official website or nor.

Once you have confirmed that the Outlook is from official source and still receive [pii_email_be5f33dbc1906d2b5336] error, then its time to check for antivirus firewall rules. If you don’t know how to check for the firewall rules and don’t want to mess up with the virus protection in your computer, then its better to simply disable the antivirus and check whether Outlook is working or not. After disabling the antivirus if pii_email_be5f33dbc1906d2b5336 error is solved then the problem is with the firewall rules and you need some expert advice to fix it (which we will not explain here but if you request we can extend this topic and explain here.)

To disable the antivirus navigate to the Frequently asked question page of your antivirus because different antivirus has different layout and we don’t know which antivirus you are using. If you are not using any antivirus then follow the step below to disable the windows defender.

  1. Select Start  > Settings  > Update & Security  > Windows Security > Virus & threat protection Manage settings (or Virus & threat protection settings in previous versions of Windows 10).
  2. Switch Real-time protection to Off.

After disabling antivirus and firewall check whether [pii_email_be5f33dbc1906d2b5336] is solved or not. If it is not solved yet then move on to next solution.

Solution 5: Check for Network Connection

Many users has reported that facing interference  with internet has caused [pii_email_be5f33dbc1906d2b5336] so its better to check whether you have stable internet connection or not. There are many website that will check the internet speed connection. Here are few of them:

  1. fast.com 
  2. speedtest.net

If you are facing the trouble with your internet connection then its better to wait for internet to be stable again and check where there is still [pii_email_be5f33dbc1906d2b5336] or not.

If you still face pii_email_be5f33dbc1906d2b5336 error then its better to use VPN, this has solved the problem for most of our readers.

Solution 6: Reinstall the application

If none of the solution so far worked then we have come to the last resort to solve the [pii_email_be5f33dbc1906d2b5336]  error. Even you have installed the compatible version of Outlook download from the official source, you can try reinstalling the application because reinstalling has resulted in solving different unknown problem for most of the application in the past. To reinstall the application simply follow the steps below.

  1. Go to Control panel and click on “Program and Features”
  2. Search for Microsoft Office and double click on it.
  3. Follow the steps mentioned in the screen to uninstall the applciation.
  4. Install the application again by downloading the latest version from Microsoft Office official website
  5. Login to your account.
  6. Check whether you can still see [pii_email_be5f33dbc1906d2b5336] or not.


No doubt [pii_email_be5f33dbc1906d2b5336] is frustrating but you don’t have to  worry about any of the problems till we are here to provide you with the solutions. If doing all of the steps mentioned above doesn’t solve the error then its better to use online version of Outlook. This is the ultimate resort to your problem.

the authorABHIYAN
Abhiyan Chhetri is a cybersecurity journalist with a passion for covering latest happenings in cyber security and tech world. In addition to being the founder of this website, Abhiyan is also into gaming, reading and investigative journalism.